Privacy Policy

How we use your data

If you decide to purchase from us, we’ll need to take some of your personal information so that we’re able to process your order.  This includes your name, billing and delivery address, contact details and payment information. We’ll only ever use this data to enable us to complete your order or improve your user experience, unless you specify otherwise. We may use some third-party service providers to help to us fulfil your order.

We also use your data for marketing and research purposes where you’ve given us consent to do so. Sometimes our marketing can be targeted based on products that you’ve already ordered or shown an interest in. We will only ever add you to our mailing list with your permission, and you can opt out at any point. 

To help improve your user experience, we may use technology to track the patterns of behaviour of visitors to our site. This includes using cookies - data which is stored on your browser software. Certain cookies are critical to the function of the website e.g. the ones that keep you logged into your account, but if you wish you can switch off this function using the security settings in your browser.

In line with the latest data privacy legislation (GDPR), we take all reasonable steps to keep your data safe and secure. You are welcome to contact us if you’re ever concerned or curious about any aspect of this policy, or if you simply have a question about how we handle your data.

Third parties

We occasionally share your data with trusted third-parties to help us fulfil your order and/or improve your user experience. We will never sell your data to third-parties. Here are some examples of the reasons why we’d share your data:

Processing payments

To securely process your payment we’re required to use a fully PCI compliant third-party, who in our case is either Sagepay or PayPal.